The Chamber of Commerce of Molise is ushering in a new era of efficiency and digital innovation with the MOLISMART project, recently outlined in an in-depth article on Smart24 Lavoro Pubblico, the platform of Il Sole 24 Ore dedicated to transformations in the public sector.

Launched in collaboration with strategic partners, the project redefines the interaction between citizens, businesses, and public administration through advanced technological solutions and hybrid service access models.

With MOLISMART, the Chamber of Commerce of Molise not only facilitates the digitalization of administrative procedures, drawing inspiration from the principles of interoperability between public bodies and technological innovation, but also introduces cutting-edge solutions such as artificial intelligence, chatbots, voicebots, remote and digital counters. This hybrid approach represents a decisive step toward a more streamlined, accessible, and technologically advanced management of public services.

One of the most innovative aspects of MOLISMART is its integration with Cameraverso, the metaverse that, for the first time in Italy, makes it possible to have an immersive and inclusive experience of chamber services. This virtual environment, designed and customized by 4 made in, allows businesses and citizens to interact innovatively with virtual avatars and chamber officials. This tool represents a pivotal shift for public administration, ensuring universal accessibility even for those unable to physically access offices, advanced interoperability, and innovation in services, creating a bridge between the physical and digital worlds.

MOLISMART is an ambitious project that reflects the vision of a future capable of offering more agile interactions with public administration, and most importantly, ones that are closer to the needs of citizens and businesses.